Pricing

Two products, each its own monthly subscription — hold one or both, change or cancel either from your portal, any time. The records storefront is included with either.

Reads

Vinyl Intake

$40 to $100 /mo
  • 10 record reads a month — $40
  • 25 record reads a month — $75
  • 40 record reads a month — $100 founder
  • Sleeve and labels to a listing, published as a draft
Get started
Chats

Vinnie

$40 to $100 /mo
  • 1,000 chats a month — $40
  • 2,000 chats a month — $75
  • 3,000 chats a month — $100 founder
  • The record-counter concierge on your website
  • Live agent takeover, switched on at your request
Get started

How a plan works

Subscribe to a tier — say 25 record reads, or 2,000 chats — and that many are yours each month. The count resets on your billing day — the day of the month you first subscribed — and what you didn't use doesn't carry over. When a month's allowance runs out the tool pauses and points you to the portal — nothing is ever charged without you clicking. The records storefront — a shareable page for every record and the browsable grid, hosted by us or embedded on your site — comes with either plan at no extra charge.

Founder pricing, locked for life

The top tier of Vinyl Intake and of Vinnie — 40 reads, or 3,000 chats, $100 a month — is founder pricing for our first shops. The price you subscribe at is the price you keep for as long as you hold the plan, whatever new shops pay later. Founder pricing closes once the founding cohort is full.

All of it, on one page

ProductTierPer month
Vinyl Intake reads10 a month$40
25 a month$75
40 a month · founder, locked for life$100
Vinnie chats1,000 a month$40
2,000 a month$75
3,000 a month · founder, locked for life$100
Records storefrontincluded with either plan—

Questions shops ask

Can I hold both plans?
Yes — one reads plan and one chats plan. Pick both at signup or add the second later from your portal. Each is its own subscription, so you can change or cancel one without touching the other.
What happens when I run out?
The tool pauses and points you to the portal, where you can move up a tier. We never charge for anything you didn't click.
Is the storefront extra?
No. Every vinyl plan includes the records storefront — we host the record pages, and the grid embeds on your own site with one line.
Can a real person take over from Vinnie?
Yes. While someone from your shop is on the live chat screen in the portal, they can read Vinnie's chats as they happen and take one over at any time, and customers see a Talk to a human button to ask for someone. Once your staff have the chat, Vinnie goes quiet, and when you hand it back he carries on knowing what was said. If a customer asks and nobody's free, Vinnie keeps the chat. It's off until you want it: tell us and we'll switch it on for your shop. What a customer types during a live chat counts toward your chats, same as any other message.
Is there a free way in?
Plain Register costs nothing and puts you in line for a personal onboarding call — subscribe whenever you're ready. Vinyl Intake also has a free three-record trial.
Founding shops are onboarded personally.

Register and we'll reach out within a business day to get you set up.

Register your shop